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Salesforce Services

Certified Salesforce implementation, customisation, and managed services across the entire platform — from Sales Cloud and Service Cloud to Einstein AI and MuleSoft integrations.

Free Salesforce Health Check Cloud Products
180+Certifications
300+SF Implementations
12 yrsSalesforce Partner
95%CSAT Score
Salesforce Partner

Get More from Your Salesforce Investment

Salesforce is the world's #1 CRM for good reason — but realising its full value requires deep platform expertise, clean data, well-designed processes, and robust change management. Too many organisations have Salesforce licences they're not fully using.

Bitverge Technology and Consulting Private Limited 's Salesforce practice helps clients at every stage: new implementations, rescue projects for struggling rollouts, ongoing managed admin services, and platform evolution as Salesforce introduces new capabilities including Einstein AI and Agentforce.

  • Salesforce Ridge Partner with 12+ years platform expertise
  • 180+ certifications across all major Salesforce products
  • Proven methodology for on-time, on-budget delivery
  • Managed admin and developer services post-go-live
  • Free Salesforce Health Check available
Salesforce CRM Platform
Platform Coverage

Products We Implement & Support

Certified expertise across the full Salesforce platform — not just the flagship products.

Sales Cloud

Opportunity management, forecasting, territory design, CPQ configuration, Einstein Lead Scoring, and sales process automation tailored to your sales cycle.

Service Cloud

Omni-channel case management, knowledge base, field service, Einstein Bots, Agentforce AI agents, and service analytics for exceptional customer experience.

Marketing Cloud

Journey Builder, Email Studio, Advertising Studio, data extensions, AMPscript, Marketing Cloud Intelligence, and Salesforce CDP / Data Cloud.

Einstein AI & Agentforce

Einstein Copilot, Einstein GPT, Agentforce autonomous agent build-outs, predictive scoring, and next-best-action across Sales and Service Clouds.

MuleSoft & Integration

MuleSoft Anypoint Platform, API-led connectivity, ERP integrations (, , NetSuite), real-time event-driven architecture, and API governance.

CRM Analytics (Tableau CRM)

Einstein Analytics dashboards, SAQL queries, custom lenses, and embedded analytics for real-time business intelligence within Salesforce.

Experience Cloud

Partner portals, customer communities, self-service portals, and external-facing Salesforce sites with custom Lightning components and integrations.

Commerce Cloud

B2C and B2B Commerce Cloud implementations, headless commerce architectures, Salesforce Order Management, and Checkout Flow customisation.

Services

What We Deliver

New Implementations

End-to-end Salesforce rollouts — from requirements through configuration, data migration, training, and go-live support.

Rescue & Optimisation

We stabilise struggling implementations, clear technical debt, and optimise underperforming orgs for better ROI.

Apex & LWC Development

Custom Apex classes, triggers, Flows, Lightning Web Components, and Visualforce for requirements that go beyond configuration.

Data Migration

Legacy CRM to Salesforce migrations using Dataloader, Informatica, and custom ETL pipelines with full data quality validation.

Managed Admin Services

Ongoing Salesforce administration, release management, user support, and platform evolution on a monthly retainer basis.

Health Check & Audit

Free comprehensive Salesforce org assessment — security, performance, architecture, and adoption — with a prioritised action report.

Salesforce Dashboard Analytics
Key Certifications Held
Salesforce Architect
Application & System Architect
Sales Cloud Consultant
Certified Consultant
Service Cloud Consultant
Certified Consultant
Marketing Cloud Developer
Certified Developer
Platform Developer I & II
Apex, LWC, Integration
MuleSoft Developer
Anypoint Platform
Results

Salesforce Impact

28%
Revenue Uplift

Insurance broker Sales Cloud implementation with CPQ drove 28% revenue growth in first year.

65%
Faster Resolutions

Service Cloud + Einstein Bots reduced average case resolution time by 65% for a 2m-customer utility.

4× ROI
Realised

Marketing Cloud journey automation achieved 4× return on Salesforce licence investment within 18 months.

12 wks
Go-Live

Sales Cloud implementation for 500-user financial advisory firm, delivered in 12 weeks against 18-week competitor quote.

Let's Unlock the Full Potential of Your Salesforce Org.

Whether you're evaluating Salesforce, struggling with adoption, or ready to scale — our certified consultants are ready to help.

Talk to a Consultant